You tap and nothing happens. Or the top of the screen works but the keyboard area is dead. An unresponsive touchscreen can be software, a bad screen protector, moisture or a damaged digitizer. Try these fixes in order.
1. Clean the screen and your hands
Oil, sweat, water and dust interfere with touch. Wipe the screen with a dry microfibre cloth and dry your fingers.
2. Remove the screen protector
Thick, cracked or bubbling protectors block touch, especially at the edges. Test without it.
3. Force restart
On most Android phones, hold Power and Volume Down for about 10 to 15 seconds. On iPhone 8 and later, press Volume Up, Volume Down, then hold Side until the Apple logo appears.
4. Unplug the charger
Fake or faulty chargers cause electrical noise that makes touch erratic or creates ghost touches. If the screen behaves when unplugged, replace the charger.
5. Boot into Safe mode
If touch works in Safe mode, a recently installed app is the cause. Uninstall recent apps one by one.
6. Update the software
Touch bugs are often fixed in system updates.
7. Turn off gloves mode or touch sensitivity settings
Some phones have touch sensitivity, accidental touch protection or pocket mode settings that can block taps. Check your display settings.
8. Let it dry and cool
Moisture and heat both affect touch. Let the phone cool down and dry if it was in rain or a humid place.
9. Test with a touch test app or code
On Samsung, dial *#0*# and choose Touch to see dead areas. If parts of the screen never respond, the digitizer is damaged and the screen needs replacing.
If the screen must be replaced
Check typical prices in our screen repair cost guide and learn the difference between original and copy screens before you pay.
Responsive, smooth screens at Simcel
- Tecno Spark 50C: 6.78″ 120Hz display in a tough body.
- Samsung Galaxy A17 5G: 90Hz Super AMOLED.
- Infinix Hot 70: 6.78″ 120Hz display.
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