The difference between a phone shop that grows and one that struggles is rarely one big decision. It’s small habits, done every day. Here’s a simple routine you can adapt to your own shop.
Morning: open with a plan
- Open on time, every day. Regular customers notice.
- Clean the glass and arrange the display: best sellers at eye level
- Check yesterday’s cash against yesterday’s recorded sales
- Post on WhatsApp Status: a product, a price, a reason to visit
- Reply to overnight WhatsApp messages
During the day: serve and record
- Greet every customer, even if they’re only looking
- Suggest the add-on: a case, screen guard or charger with every phone
- Record every sale immediately, with the item, price and payment method
- Write down what customers asked for that you didn’t have. This is your next order list.
- Save new customers’ numbers for your WhatsApp broadcast list
Closing: count and secure
- Count cash and check MoMo against the day’s sales record
- Deposit takings or move them to your business account. Regular deposits build the bank history you’ll need for a loan. See how to get a bank loan for your shop.
- Quick count of phones on display
- Lock up properly: phones in a safe or taken home if security is weak
Every week
- Count all stock and compare with your records
- Reorder fast sellers; stop reordering slow ones. See what to do with phones that won’t sell.
- Check nearby shops’ prices
Every month
- Work out total sales, gross profit, running costs and net profit
- Compare with your break-even
- Pay yourself a fixed amount, not whatever is in the drawer
- Pick one thing to improve next month
Build the habits from day one
How to Start a Phone & Accessories Business in Ghana includes quick checklists for every day and every month, plus everything you need to set up the shop.
Launch price: GHC 69 (regular GHC 150). Instant PDF download.
Want help setting up routines and records that last? Operations is month 5 of the Phone Shop Launchpad 1-on-1 mentorship.
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