Fake and cloned phones are one of the biggest risks for both buyers and phone sellers in Ghana. A fake phone can cost a buyer their money, and it can destroy a shop’s reputation in its community. Here is how to protect yourself.
The three types of bad phones
- Cloned phones look like the real brand but have cheaper parts inside.
- Refurbished phones sold as new are repaired or used phones repackaged in new boxes.
- Spec-faked phones have software changed to show more storage or RAM than they really have.
Check 1: The IMEI test
Dial *#06#. Compare the IMEI on the screen with the IMEI printed on the box. If they do not match, walk away.
Check 2: Brand verification
Use the brand’s official verification service where it is available.
Check 3: The real specs test
This is the check most people skip. IMEI stickers can be copied, so a fake phone can pass the IMEI test. Install a hardware information app and confirm the real processor, RAM and storage match what the box says.
Check 4: Physical inspection
Look at the box seal, print quality, warranty card, logos, buttons and charging port. Compare with a phone you know is genuine.
Check 5: Function test
Test calls, both SIM slots, mobile data, Wi-Fi, all cameras, charging, speakers, microphone, and fingerprint or face unlock.
Check 6: Battery test
Watch how fast it charges and how fast it drains in the first hour of use.
If you sell phones
Test every unit before it goes on display, record the IMEI of every phone you buy and sell, and give customers a receipt showing the IMEI. Never sell a refurbished phone as new.
Protect your money and your shop
Chapter 7 of How to Start a Phone & Accessories Business in Ghana is a full guide to avoiding fakes, from vetting suppliers to protecting your customers.
Launch price: GHS 69 (regular GHS 150).
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