SIMCEL ONLINE

What communications do you send? What professional communication skills would you like to develop? What actions are you willing to take to contribute to this development and are you willing to practice these communication skills?

These questions are important. Why? The reason is that knowing how to communicate in business is very important. People receive information, including feelings, thoughts, and emotions. Our message is not being heard as it was intended. What we send goes through a process known as “noise”.

How the communication process works:

Transmitter-receiver. However. The sender “thinks” the recipient will get the message as intended, but the recipient experiences “noise” such as B. Attitudes, negative thoughts, family issues, and personal conversations slow down communication and he doesn’t listen.

In between, when a message is sent, it goes through a series of sounds, such as emotions, thoughts, feelings, and perceived communication. An intuitive receiver means what he hears, feels, and feels. It’s her truth.

So how do we get our information?

The book SYMBOLS: Art of Communication states that we live in a world of signs and symbols. Traffic signs, symbols, signs, images, and words in books, newspapers, magazines, and now on our mobile phones and computer screens; All these types of graphics are designed. They’re so widespread that we don’t often think of them as the same “graphic design.” But in general, they are central to our modern way of life. Most of the time people talk to each other. They hear what they want to hear. You hear “Options.” In the world of social networks of texts, tweets, and posts, there are many nuances to consider in the type of electronic communication that gives great value to the communication process.

The first thing that comes to mind is the instant gratification of sending and receiving messages. When people write a letter, they wait for a reply, and now you have global access in seconds. Another thing is that “real-time” electronic communication is what we live in – the real world. Businesses can quickly and efficiently send messages via corporate email.

In Howard Gardner’s book Multiple Intelligence, he suggests that we now have the opportunity to exceed expectations and discover diverse interests.

Since receiving information is of good quality immediately, it seems that we have really lost communication in real life. Your kids don’t call every week anymore; their lyrics. Everything has changed to “I need information now”. It saddens me that with these electronic and technological advances, we are losing our ability to communicate even over the phone.

The majority of the population learns to hear, but not to listen. There are many reasons people don’t listen or remember, from physical conditions to cultural beliefs. Albert Mehrabian pioneered communication skills in the 1960s. It established the first understanding of body language and non-verbal communication. His research has been cited worldwide. His message is:

7% of information is spoken word.
38% of messages show feelings and actions, also known as paralinguistic (how to speak).
55% of the information relates to facial features.

If you want to become a professional communicator, read all about verbal and nonverbal communication. In conversation, see yourself as if you’re listening and act on Mehrabian’s discovery. You will not regret it.

Credit: Dr. Joyce Knudsen